When you register and play on Exch88, you share personal and financial information with us. This Privacy Policy explains exactly what we collect, why we collect it, how it is stored and who we share it with — so you always know where you stand.
Before you read the full policy, here are the six core things Exch88 commits to regarding your personal information.
Exch88 does not sell, rent or trade your personal information to third parties for marketing purposes. Your data is used only to operate your account and improve your experience on the platform.
Financial information related to your JazzCash, Easypaisa, Raast or bank transactions is handled through secure payment processors. Exch88 does not store full card or mobile wallet credentials on its own servers.
You can request a copy of the personal data Exch88 holds about you, ask for corrections or request deletion of your account and associated data by contacting our support team at any time.
Exch88 uses cookies to keep your session active, remember your preferences and analyse how the platform is used. We explain exactly which types of cookies are used and what each category does.
All Exch88 account data is stored on secured servers with access controls and encryption in place. We regularly review our data storage practices to maintain appropriate security standards.
Promotional communications from Exch88 are sent only if you have opted in during registration or account settings. You can unsubscribe from marketing messages at any time through your account preferences.
Exch88 is an online gaming platform serving players in Pakistan. When you create an account, deposit funds, place bets on cricket or PSL matches, play casino games, participate in bingo or progress through our VIP programme, you interact with our systems in ways that involve the collection and use of personal information.
This Privacy Policy sets out in plain terms what information we collect, why we need it, how it is protected and what your rights are regarding that data. We have written this policy to be readable by real people rather than only by legal professionals — because players at Exch88 deserve to understand what happens with their information without needing a law degree to decode it.
If you have specific questions about your data that are not answered here, the Exch88 support team is available to assist. Contact details are in Section 13.
Exch88 collects different categories of information depending on how you interact with the platform. The main categories are:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC details (where required for verification) | Registration and verification |
| Contact Data | Mobile number, email address | Registration and account updates |
| Financial Data | Payment method type, account reference (not full credentials), deposit/withdrawal history | Deposits and withdrawals |
| Gameplay Data | Games played, bets placed, session duration, win/loss records | Ongoing platform use |
| Technical Data | IP address, device type, browser, operating system | Any platform visit |
| Preference Data | Preferred games, notification settings, marketing preferences | Account settings and activity |
We do not collect information that is not necessary for operating your account or improving your experience on Exch88. We do not collect sensitive personal data such as biometric information or information about ethnicity, religion or political views.
Exch88 collects your information through the following channels:
We do not buy data lists: Exch88 does not purchase personal data from data brokers, marketing companies or other third-party data sources. All information we hold about you comes from your direct interactions with the platform.
Exch88 uses player data for the following purposes:
We only use your data for purposes consistent with the reason it was collected. If we need to use your data for a materially different purpose, we will notify you in advance.
Exch88 does not sell your personal information. We share data with third parties only in the following limited circumstances:
Third-party agreements: All third parties that handle Exch88 player data are required to maintain appropriate data security standards and use the data only for the specific purpose for which it was shared.
When you deposit or withdraw via JazzCash, Easypaisa, Raast, bank transfer or other supported methods, the payment is processed through the respective payment provider's own secure infrastructure. Exch88 receives transaction confirmation — including the method used and the amount — but does not store full mobile wallet credentials, full card numbers or bank account details on Exch88 servers.
The payment reference information we retain (such as the payment method type and a masked account reference) is used for:
All transaction data is stored securely and access is restricted to authorised personnel and systems. PKR transaction records are retained for the period required to support account management and dispute resolution.
Exch88 uses cookies — small data files stored in your browser — along with similar tracking technologies to make the platform work properly, remember your session and understand how players use the site. We use the following types of cookies:
You can manage cookie settings through your browser settings. Disabling essential cookies will affect your ability to use the Exch88 platform normally.
Exch88 retains personal data for as long as your account is active and for a reasonable period thereafter to support any ongoing obligations — including transaction dispute resolution, fraud investigation and responsible gaming follow-up. Specific retention periods for key data categories are as follows:
When data is no longer required and the retention period has passed, it is securely deleted or anonymised so it can no longer be linked to your identity.
You have the following rights in relation to the personal information Exch88 holds about you:
To exercise any of these rights, contact the Exch88 support team using the details in Section 13. We will respond to rights requests within a reasonable timeframe. Note that some requests — such as deletion — may affect your ability to use the platform if the data being deleted is required for account operation.
Exch88 is strictly for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has registered on the Exch88 platform, please contact us immediately so we can investigate and close the account. Any data collected from a minor's account will be deleted upon confirmed discovery.
Keep your account credentials secure: If you share a device with minors, ensure your Exch88 account is always logged out when not in use. Do not share your password or PIN with anyone in your household.
Exch88 implements technical and organisational measures to protect player data from unauthorised access, disclosure, alteration or destruction. These measures include:
Despite these measures, no internet transmission or electronic storage system is completely secure. While we take your data security seriously and make every reasonable effort to protect your information, we cannot guarantee absolute security. In the event of a data breach that poses a risk to player rights, we will notify affected players as required.
Your own security practices also play a role — using a strong, unique password for your Exch88 account and not sharing it with others is an important part of protecting your data.
Exch88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. The "Last Updated" date at the top of this page is revised whenever a change is made.
For significant changes that affect how your data is processed, we will make reasonable efforts to notify registered players before the changes take effect — through an in-platform notification or by email. For minor clarifications, the updated policy will simply be published here without a separate notification. We encourage you to review this page periodically to stay informed about how your data is handled.
If you have any questions, concerns or requests relating to this Privacy Policy or the personal data Exch88 holds about you, please get in touch with our support team. We handle privacy-related queries with priority and aim to provide a substantive response within a reasonable timeframe.
You can reach the Exch88 support team via:
Please mark any email relating to a data rights request clearly in the subject line to ensure it reaches the right team promptly.
Quick answers to common privacy questions from Exch88 players in Pakistan.
Register free and play casino, live casino, sports and bingo in PKR. Your personal data and payment information are handled as described in this policy — nothing more, nothing less.